Triple Service & Warranty

Peace of mind comes standard with every Polygon Northwest home

When you buy a Polygon Northwest home, you get a home you can count on for years to come. And that’s not just an empty promise, because your new home is backed by our industry-leading Polygon Triple Service Program and 10-year Structural Warranty.

Confidence in homeownership...Times 3!

When it comes to our customers, a 1-year industry standard warranty just isn’t good enough. That’s why all Polygon Northwest homes are backed by our exclusive Triple Service Program, providing warranty coverage for 3 full years!

It all begins with your Home Orientation Tour when your Polygon representative explains how to use everything from the furnace to the microwave. You will also receive a complimentary Welcome Home manual which is chock full of helpful neighborhood and community information, along with a trove of useful homeowner maintenance tips. A month after your closing date we offer a 30-day Care Visit to "check in" on how things are functioning in your new home and to be sure you are comfortable with the operations of those new systems. And for a full 3 years after your purchase you’ll enjoy our exclusive Triple Service Program which includes 24-hour emergency service, a service answer-line during business hours and annual Home Health Checkups to make sure you’re still as happy with your home as you were the day you bought it.

Not that you will ever need it, but...

You’re also covered for the big stuff with our 10-year Structural Warranty.

Fully transferable if you sell

If you should ever sell your home, the remaining balance of both the Triple Service Program and 10-Year Structural Warranty is fully transferable to the next owner*.

*Triple Service Program transfer requires a small fee

Do you have a home repair request or a question for our Warranty team? Please visit our Service Request Web Site to open a case and our customer service coordinator will contact you.

For any questions relating to your warranty coverage, please call 503-221-1920 in Oregon.